German speaking Webshop assistant in Copenhagen

Job description

Are you German-speaking and ready to work with international e-commerce?

We need you in Copenhagen!

MakesYouLocal helps webshops succeed abroad and several of our clients are focusing on the German market. This is why we are looking for new colleagues to join our German-speaking team in Copenhagen.

We need your help with customer service, but also translations as well as monitoring social media on behalf of the webshops we work with. In other words, our new German colleague should be able to manage all the tasks it requires, for a webshop to succeed in Germany.  

Enjoy Copenhagen!

At our offices we have a great time at work, and after! First of all, we prioritize that everybody’s workday includes a variety of tasks. After work, we occasionally enjoy a drink or two, and we also arrange everything from doing sports to great parties (at the moment mostly online due to Covid-19).

What we expect from our next colleague

First of all, we are looking for people with the right attitude and for us, this means that you most days are happy and positive. That you are ready to step up when our customers need you and enjoy the freedom on days where they don’t. The job also requires an interest in e-commerce and a genuine desire to help the customers you are in contact with. On top of that we expect you:


to be able to speak and write fluently in German

to love to help customers with chat, mail and phone

to have relevant job experience, from e-commerce,  customer service, or from another relevant position

to be comfortable with a computer and willing to learn new stuff


This is a full-time position and you will be working from our office in “Østerbro”, Copenhagen. Here you will find +70 colleagues from 6 different countries all doing a great job helping our customers to succeed abroad.

If you can see yourself joining our team do not hesitate to send an application including your CV.

About MakesYouLocal

We help webshops succeed abroad

We help businesses with the initial strategic decisions and localisation of their online shops, to make sure they meet expectations in the new country.

Once the online shop is launched, our local teams are an important part of the daily operations for our customers. We can take care of customer service and shop maintenance in local languages as well as business development, marketing planning and execution.

MakesYouLocal was established in 2010. The idea came from more than 10 years of work in leading Danish online shops, selling in several countries.

The start date will be soon as possible.

We help webshops succeed abroad

We focus on the 3 business areas described below and help businesses with everything requiring native language skills and cultural understanding, from initial market research to daily shop management and customer service. With our cross-border e-commerce experience from more than 400 projects and our +50 native e-commerce savvy employees, we work closely with our clients to secure international success.


MakesYouLocal is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merits and business needs. We welcome applications regardless of race, color, religion, sexual orientation, age or disability.

Requirements

  • to be able to speak and write fluently in German
  • to love to help customers with chat mail and phone
  • to have relevant job experience, from e-commerce, customer service or from another relevant position
  • to be comfortable with a computer and willing to learn new stuff